Last Updated: 08/03/2025
1. Introduction
Welcome to FontFill.com (« we, » « us, » « our »). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have in relation to it.
This policy is designed to comply with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Information We Collect
We collect information that is necessary to provide you with our service. This includes:
- a) Personal Information You Provide to Us:
- Account Information: When you create an account, we collect your email address.
- Billing Information: When you make a purchase, our payment processor (PayPal) collects the necessary information to process the transaction, which may include your name, billing address, and payment details. FontFill.com does not store your full credit card information on its servers.
- b) Automatically Collected Information:
- Usage Data: We may collect information about how you access and use the website, such as your IP address, browser type, device information, pages visited, and the time and date of your visit. This helps us improve our service and ensure its security.
- c) Cookies and Tracking Technologies:
We use cookies to operate and improve our website. Cookies are small data files stored on your device. We use them for:- Essential Operations: To manage your account session, keep you logged in, and process your shopping cart.
- User Experience: To remember your preferences and provide a more personalized experience.
- Analytics and Performance: To understand how our users interact with our site, allowing us to improve its functionality.
- Security: To help detect and prevent security risks.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To create and manage your user account, provide access to your purchased credits and downloads, and process your transactions.
- To Communicate With You: To send you transactional emails, such as purchase confirmations, invoices, and password resets.
- For Marketing (With Your Consent): If you opt-in to our newsletter, we will use your email address to send you information about new products, special offers, and other updates. You can unsubscribe at any time by clicking the « unsubscribe » link in the email.
- To Improve and Secure Our Website: To analyze usage trends, prevent fraud, and maintain the security of our platform.
4. Data Sharing and Third-Party Services
We do not sell your personal data. We only share it with trusted third-party service providers who help us operate our business:
- Payment Processor: We use PayPal to handle all payment transactions. Your payment information is provided directly to PayPal and is subject to their privacy policy.
- Website Platform: Our store is built on WordPress/WooCommerce. This platform processes your data to manage your orders and account.
- Analytics: We may use Google Analytics to analyze website traffic. This service tracks and reports website traffic, and the data is anonymized where possible.
- Hosting: Our website is hosted with a provider located in the European Union, ensuring your data is protected under GDPR standards.
5. Your Data Protection Rights (GDPR & CCPA)
You have specific rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at support@fontfill.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the « Last Updated » date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@fontfill.com
- By visiting this page on our website: [Link to Contact Page]